Monday, 15 February 2010

Xerox Closes ACS Takeover For $6.4 Bn

By Peter Lavelle
Monday 15th February 14:18 GMT


Shareholders at Xerox have voted overwhelmingly to support the takeover of IT services company ACS (Affiliated Computer Services) for $6.4 billion. The takeover makes a $22 billion process outsourcing giant out of Xerox, which already enjoys a global lead in document management, according to analysts NelsonHall.

ACS is the largest business process outsourcing firm on the planet, and a Fortune 500 company. More than 4.4 million employees enjoy human resource services from ACS, while the company processes 12+ million student loan applications annually.

The acquisition will lessen Xerox’s reliance on print, enabling the office copier brand to exploit the predicted $45 billion expansion in document management by 2013. According to Angele Boyd, the Group VP of Document Management at IDC, "Xerox is working aggressively toward becoming more focused on information management and business processes and less reliant on printed documents.”

Henceforth ACS will operate as ACS, A Xerox Company, while Lyn Blodgett will continue to head the company, having been elected by the Xerox Board of Directors.

The 78,000 employees at ACS may not notice any difference under their new managers. For example, the 400 ACS call centre representatives working at Oregon’s North Bend will continue working as usual. Meanwhile at Florida’s Kidcare, ACS will continue providing IT services for the child healthcare insurer’s 260,000 enrolees.

ACS spokesmen Kevin Lightfoot told TheWorldLink.com to expect business as usual. “The objective is to grow the overall business,” he said.

Sources

Richard Lee, ‘Xerox Purchase Of ACS Comes With Strings,’ StamfordAdvocate.com, 5 February 2010.
Nate Traylor, ‘Xerox Zeros In On ACS,’ TheWorldLink.com, 13 February 2010.
David Hodges, ‘ACS Is Now A Xerox Company,’ Talahesee.com, 13 February 2010.
Becky Dziedzic, ‘Xerox Leads Global Services Management Market,’ Marketwatch.com, 11 February 2010.

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